We understand moving is never straightforward. You may not have a date yet, you may not know where you are moving to, whether you require storage or not, or just what is involved.
Choosing a removal company is often difficult – how do I know they’ll turn up? Are they reliable? Are the removal men people I would be happy to have in my home? What’s a “good price”?
It’s our job to make sense of it all by moving your belongings as if they were our own. We take great care in moving your life. We don’t just hump boxes; we set up homes, carefully.
We provide removal services from one home to another, and storage facilities if you haven’t found a new home yet. Our helpful staff will deal with all the administration and logistics of your move, making it a stress-free experience for you. We can advise you on what parking arrangements need to be made or we can arrange everything on your behalf. We provide a full-packing service where you don’t have to lift a finger, or a part-packing service where we pack anything you didn’t get around to, or we can provide you with the packing materials so that you can do the packing yourself. As part of the move we’ll dismantle and reassemble any furniture that requires it. We have a license from the Environmental Agency that allows us to dispose of any of your unwanted appliances and furniture. However, as part of the ‘going green’ initiative, Amber Moves aims to recycle as much as possible. We have specialist wood, glass and metal depots that we deliver to ensuring that a minimal amount is taken to landfill.
We’ll do as little or as much as you need us to and we charge the same rate no matter which time or day of the week your move is. We can start as early as you need us to and we work around the time that you’re likely to get the keys for your new home, reducing the probability of waiting time. Whether you require any additional dropoffs, collections or an emergency transfer to store, Amber Moves delivers.
Attention to Detail
We fulfill any special requests you may have about moving your belongings. Oil paintings need specific protection and holy relics might need a ceremony before they can be transported. China, breakables and memorabilia are packed with due care and the appropriate protection. We appreciate that each home has individual considerations and we always work around these with deference.
National Guild of Removers and Storers
Amber Moves has been a member of the National Guild of Removers and Storers (NGRS) since 2004. The guild monitors our business to make sure that we are keeping up with our legal responsibilities and the best practices of our industry. Our premises and documentation are regularly checked by their inspectors to ensure that we have the appropriate vehicles, equipment and resources required. They also check that we have correct insurances and maintenance procedures in place. Our continued membership with the NGRS is part of our commitment to providing excellent service for our customers.
Removals Industry Ombudsman Scheme
We are also members of the Removals Industry Ombudsman Scheme. This scheme is an independent body that arbitrates any dispute that may arise following any work we have done. This provides our customers further assurance as they have a self-governing organisation that they can turn to if they ever require assistance resolving any disputes with us.